Our website address is: https://thegrowup.co.uk
Here at The Grow Up, we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and share information about you when you use our websites, mobile apps, and other online services, including any services offered on third-party websites or platforms (collectively, the “Services”).
By using the Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use the Services.
Information We Collect and How We Collect It
We collect information about you in the following ways:
- Information you provide to us: We collect information that you provide to us when you use the Services, such as when you create an account, place an order, or contact customer service. This may include your name, email address, phone number, and other contact information.
- Information we collect automatically: When you use the Services, we may collect certain information automatically, such as your IP address, browser type and version, device type and ID, and information about your use of the Services. We may also collect location information if you have enabled location services on your device.
- Information from third parties: We may receive information about you from third parties, such as our business partners or service providers.
How We Use Your Information
We use the information we collect about you for the following purposes:
- To provide the Services: We use your information to provide the Services to you, including to process your orders, authenticate your access to the Services, and manage your account.
- To communicate with you: We may use your information to communicate with you about the Services, such as to send you updates or newsletters, or to respond to your inquiries.
- To improve the Services: We may use your information to improve the Services, including to personalise your experience, to analyse and understand how the Services are used, and to develop new features and functionality.
- For legal purposes: We may use your information as necessary to comply with legal obligations, such as to respond to legal process or to enforce our policies.
Sharing Your Information
We may share your information with the following parties:
- Service providers: We may share your information with third parties who provide services on our behalf, such as payment processors, web hosting providers, and data analytics firms.
- Business partners: We may share your information with our business partners, such as companies that we co-brand Services with or that offer complementary products or services.
- As required by law: We may disclose your information if we are required to do so by law, such as to comply with a subpoena or similar legal process.
- With your consent: We may share your information with your consent, such as when you choose to share your information on a public forum or with a third-party application.
Your Choices
You have the following choices with respect to the information we collect and how we use it:
- Opting out of communications: You can unsubscribe from our emails at any time by following the unsubscribe instructions included in each email. You can also opt out of receiving push notifications by adjusting the settings on your device.
- Accessing and correcting your information: You have the right to access and correct your personal information, and to request that your personal information be deleted. You can access and correct your information by logging into your account and updating your profile.
- Do Not Track: Some browsers have a “Do Not Track” feature that allows you to tell websites that you do not want to have your online activities tracked.
- Cookies: You may have the option to set your browser to accept or reject cookies, or to ask you before accepting a cookie from the websites you visit.
- Location information: You may have the option to enable or disable location services on your device.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your Data Rights
If you request a password reset, your IP address will be included in the reset email.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Contact Us
If you have any questions relating to our Privacy Policy or wish to contact us regarding the data we hold relating to you, please email us at
[email protected] or use our contact form.
This policy was last updated on 04.01.23